AI Receptionist for Small Businesses | ElevenLabs Reception Review & Pricing
An AI Receptionist That Answers Your Business Calls
Reception by ElevenLabs picks up the phone 24/7, answers questions about your business and books appointments for you. Set up in minutes, from $29 a month.
Try Reception FreeFree trial. No credit card required to start.
See Reception in Action
A quick introduction to how Reception answers calls, helps customers and turns missed calls into bookings.
What Reception Does
Reception is a self-service AI phone agent for small businesses. It handles the calls you miss at night, on weekends and while you are with a customer.
Answers every call
Picks up around the clock, including nights, weekends and holidays. Phone, chat and booking page all connect to the same agent.
Books appointments
Schedules appointments automatically and manages your calendar. Google Calendar is supported.
Works around your team
Set the hours when your team answers first. Reception takes over if nobody picks up or it is after hours.
Natural voices
Voices in English, Spanish and 90+ other languages, with 2,000+ voices to choose from.
Your rules, your greeting
Set a custom greeting, personality and business rules, so the agent sounds like your business.
Summaries and recordings
Every plan includes call summaries, transcripts and recordings, so you see what was said.
Who It Is For
Any small business where the phone keeps ringing while you are busy. ElevenLabs lists these typical use cases:
- ⚖️ Legal
- 🏠 Real estate
- 🔧 Home services
- 💇 Personal care
- 🏨 Hotels and restaurants
How to Get Started
According to ElevenLabs, setup takes under five minutes.
- Paste your website URLThis is the starting point for your agent.
- Get a phone numberYour agent gets a phone number for incoming calls.
- Go liveSet your greeting and business rules, then let it take calls.
Pricing
Three monthly plans, billed monthly. All plans include automatic appointment booking, call summaries, transcripts and recordings.
| Plan | Price | Included minutes | Extra minutes | Phone numbers | Concurrent calls | Integrations |
|---|---|---|---|---|---|---|
| Basic | $29 | 75 | $0.45 / min | 1 | 1 | Google Calendar, Zapier |
| Plus | $79 | 275 | $0.38 / min | 3 | Up to 3 | Google Calendar, Zapier, Webhooks |
| Premium | $199 | 1,000 | $0.30 / min | 5 | Up to 10 | Google Calendar, Zapier, Webhooks, multi-location |
Prices as listed by ElevenLabs in November 2026. Please check the current plans on the ElevenLabs site before you sign up.
Questions and Answers
What is ElevenLabs Reception?
A self-service AI receptionist for small businesses. It answers calls, answers common questions and books appointments, using ElevenLabs voice agent technology.
How much does it cost?
Plans start at $29 a month for 75 minutes. Plus is $79 for 275 minutes and Premium is $199 for 1,000 minutes. Minutes above your plan are charged per minute.
Can I try it first?
Yes. ElevenLabs offers a free trial that does not require a credit card.
Which languages does it speak?
English, Spanish and more than 90 other languages, with 2,000+ voices.
Does it replace my staff?
Not necessarily. You can set hours when your team answers first, and Reception only takes over when nobody picks up or it is after hours.
Which calendar does it work with?
Google Calendar and Zapier are supported on all plans. Webhooks are available on Plus and Premium.
Stop Missing Calls
Start the free trial and have your AI receptionist ready today.
Try Reception Freevoices.directory is an independent guide to AI voices. The links on this page are affiliate links: if you sign up through them we receive a commission, at no extra cost to you. Product details come from ElevenLabs and can change.